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Helpdesk Technical Support Engineer
Location: Johannesburg, South Africa
Salary: Market related
Duration: 3-month fixed term contract – potential to go Permanent
Master the Art of Tech Support as a Helpdesk Engineer!
Is this you?
Are you a tech-savvy problem solver passionate about supporting and empowering users with your IT expertise? If you excel in diagnosing and troubleshooting technical issues, from network challenges to software queries, and enjoy providing top-notch customer service, your skills are in demand.
What you’ll be doing (and why you’ll enjoy it)
You’ll be the go-to expert for all things IT, providing essential support for our client’s organisation. From daily monitoring and resolving technical escalations to assisting with connectivity issues and installing crucial platforms at new client sites. You’ll manage backups, conduct virus scans and provide technical support.
Where you’ll be doing it
You’ll be part of a company that prides itself on delivering innovative communication solutions. Their culture is one of collaboration, continuous learning, and adaptability, allowing you to grow while making a tangible difference.
What you’ll need
A Matric qualification, ideally complemented by a Bachelor’s degree or Diploma in IT, Computer Science, or a related field, and 3-5 years’ experience in technical support. Your familiarity with Windows environments, remote desktop applications, ability to troubleshoot technical issues, and proficiency in Microsoft Office and SQL queries will be key.
What you’ll get
The chance to work with cutting-edge technology, and the opportunity to be part of a team that values innovation and efficiency. You’ll enjoy a supportive environment that encourages professional growth and recognises your contributions to our collective success.
How to apply
For a confidential discussion please contact Judy Engelbrecht on (010) 065 1655 / 083 607 3333 or send your CV to judy.engelbrecht@tte-consulting.co.za.
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