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Business Analyst – Retail
Location: Cape Town
Salary: Market related
Drive Change in FMCG Retail – Join as a Business Analyst!
Is this you?
Are you a proactive, energetic, and creative Business Analyst with experience in the retail (FMCG) sector? Do you have a passion for improving business processes and delivering high-quality solutions? If you have a sharp attention to detail, strong communication skills, and the ability to manage senior stakeholder expectations, this could be the perfect role for you!
What you’ll be doing (and why you’ll enjoy it)
As a Business Analyst, you’ll work closely with clients to identify areas for improvement in business operations and processes. You will gather, document, and interpret business requirements through methods like Business Requirements Documents (BRD), Gap Analysis, and Process Analysis. Your insights will help shape the solution design process, and you’ll define test cases and acceptance criteria for both unit and user acceptance testing. With your strong communication skills, you’ll engage stakeholders, manage expectations, and escalate risks and issues as needed. This role offers an exciting opportunity to contribute to impactful projects within the FMCG industry.
Where you’ll be doing it
Our client is a leading organization in the FMCG retail space, known for its dynamic and innovative approach to business. They pride themselves on creating an inclusive work culture that encourages collaboration and professional growth. The company values forward-thinking individuals who thrive in fast-paced, solution-driven environments. Their commitment to delivering excellent service and impactful solutions makes them a standout player in the industry.
What you’ll need
The ideal candidate will have at least 5 years of experience as a Business Analyst, particularly within the FMCG retail industry. A relevant tertiary qualification or certificate in Business Analysis (e.g., FTI, IIBA, or SAFe) is preferred. You should be well-versed in Agile/Scrum methodologies and have experience with business process management tools such as JIRA and Visio. Proficiency in SQL is advantageous. Strong stakeholder management skills, the ability to manage multiple deliveries, and a solution-oriented mindset are essential.
What you’ll get
In return for your expertise, you will receive a competitive salary package, along with the opportunity to work in a stimulating and supportive environment. You’ll be part of a talented team, working on projects that make a real difference to the business. This role offers the chance to further develop your skills and grow your career in a leading FMCG organization.
How to apply
For a confidential discussion please contact Judy Engelbrecht on (010) 065 1655 or send your CV to judy.engelbrecht@ttec.co.za.
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