Operations Manager
Location: Cape Town, South Africa
Salary: Market related
Shape the future of operational excellence!
Is this you?
You’re a problem-solver with strong leadership skills and a keen eye for detail. Customer focus is at the heart of everything you do, and you thrive under pressure. Your ability to influence decisions using data and analysis sets you apart. You’re agile, emotionally intelligent, and have a ‘can-do’ attitude. In short, you’re a self-starter ready to lead a high-performing team.
What you’ll be doing (and why you’ll enjoy it)
You’ll oversee key operational functions, ensuring the smooth running of payment systems, fraud prevention, financial operations, and more. You’ll lead a talented team, create strategic plans, and drive efficiency across the board. Your role will involve shaping processes and policies, monitoring performance, and collaborating with cross-functional teams. You’ll also manage critical third-party relationships, handle compliance, and ensure 24/7 operational support.
Where you’ll be doing it
You’ll be part of a forward-thinking, dynamic fintech company that’s reshaping the payment industry in South Africa. This innovative organisation values its people and offers an inclusive environment that champions professional growth and collaboration. Expect a culture where creativity and agility are key, and where your contributions truly matter.
What you’ll need
A relevant degree in Business, Analytics, or a related field, with over 3 years of experience in payment operations or fintech. You should have a strong understanding of operational risk, payment systems, and data-driven decision-making. Experience leading agile teams and working in a cross-functional environment is essential, along with skills in process improvement and compliance.
What you’ll get
A competitive salary, 30 days of annual leave, medical aid benefits, remote work flexibility, a MacBook, and more. You’ll have the chance to work in a trendy office space with paid parking, and the opportunity to be part of a supportive and innovative team culture.
How to apply
For a confidential discussion please contact Judy Engelbrecht on (010) 065 1655 / 083 607 3333 or send your CV to judy.engelbrecht@ttec.co.za.
We appreciate that your CV might not be fully up to date. No problem, just send us what you have.
Please note: This position is for 2025. While our team is currently on a well-deserved break over the holiday season, we will review all applications as soon as we return. Rest assured, we’ll get back to you promptly once operations resume. Thank you for your patience and understanding, and we wish you a joyful festive season!
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