Senior IT Support Technician
Location: Randburg
Salary: Market related
Looking to elevate your IT support career in a dynamic, cloud-first environment?
Is this you?
You’re an IT problem-solver through and through, calm under pressure, confident with cloud technologies, and always a step ahead when it comes to diagnosing issues. You enjoy helping people, thrive in a fast-paced environment, and have a sharp eye for detail. With your strong communication skills and collaborative spirit, you’re just as comfortable dealing with end-users as you are fine-tuning technical systems.What you’ll be doing (and why you’ll enjoy it)
You’ll be supporting desktop, mobile, and application environments (Windows, Android, iOS), resolving everything from user lockouts to printer issues. You’ll manage and maintain Microsoft Intune, Entra ID (Azure AD), and Microsoft 365 services like SharePoint and Teams. From system monitoring and server patching to supporting cloud security policies and backup logs—you’ll play a vital role in ensuring the organisation’s IT environment runs smoothly and securely. Plus, you’ll get involved in exciting projects and upgrades, with opportunities to contribute to infrastructure improvements and ISO 27001 standards.Where you’ll be doing it
You’ll be joining a professional services firm known for its high standards, collaborative culture, and commitment to innovation. Our client operates across a global network and embraces a modern, agile IT approach. The environment encourages continuous learning, shared success, and high-impact contributions from every team member.What you’ll need
A diploma in IT or a related field, plus 3–5 years of IT support experience in enterprise environments. Certifications like CompTIA A+, ITIL Foundation, or Microsoft Modern Desktop Administrator are desirable. You’ll need hands-on knowledge of Microsoft Intune, Entra ID, Microsoft 365, Active Directory, and virtualisation (Hyper-V/VMware). Strong troubleshooting, documentation, and time management skills are essential.What you’ll get
You’ll work in a forward-thinking environment where your contributions are valued. Enjoy exposure to cutting-edge cloud tools, a supportive team, and the chance to grow your skills with ongoing projects and upskilling opportunities.How to apply
For a confidential discussion please contact Judy Engelbrecht on (010) 065 1655 or send your CV to judy.engelbrecht@ttec.co.za – We appreciate that your CV might not be fully up to date. No problem, just send us what you have. We do respond to everyone! Just give us a few days to work through your application.Applicant Consent
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